WELCOME TO THE SCARBOROUGH HUMAN RESOURCES DEPARTMENT

The Town of Scarborough's Human Resources Department is responsible for developing and implementing theTown's personnel policies. Included among the Department's responsibilities are payroll, hiring, benefits, wellness, training, workers' compensation, and risk management. The Department is also responsible for the administration of and reporting for state and federal programs related to employment issues.

The Department also serves as the Town's General Assistance office, providing welfare assistance to families and individuals as appropriate by managing the process of application, screening, and ongoing review of aid provided.

INTRODUCTION

The Human Resources Department is responsible for a variety of key personnel functions that relate to the employees who work for the Town. One of the key responsibilities of the Human Resources Department is the implementation, application, communication and ongoing custodian of the Town’s personnel policies and practices. Our policies are documented in the Town’s Personnel Ordinance (pdf) and via supporting documents providing more detailed information. Though the Personnel Ordinance is the guiding document for the Town’s personnel policies and practices, changes impacting the Ordinance will be made on an annual basis due to anticipated changes in federal and state statutes that affect our employees. For employees in the Police, Dispatch, and Paramedic Associations, policies are documented in their respective Collective Bargaining Agreements (CBA’s). These contracts expire on June 30, 2011 and the Human Resources Director is the chief negotiator for the town during these upcoming negotiations. Other key Human Resource responsibilities include employment, compensation, employee relations, risk management, benefits, terminations, training and special programs. The Department plays an important role by consulting and conferring with Department Heads and other staff members with regards to departmental or personal matters. With changing and more complex needs affecting our employees, the consulting function of Human Resources will take on a more active and participative role. During the Town Manager’s absence, the Human Resources Director becomes the Acting Town Manager.

Incorporated within the Human Resources Department is the General Assistance office. The General Assistance program is administered locally in accordance with State law and Chapter 13 of the Town’s General Assistance Ordinance (pdf).General Assistance allows us to provide aid, under strict guidelines, to individuals and families in financial crisis within the Scarborough community. The GA Ordinance provides a fair and consistent mechanism in which to comply with state welfare guidelines. We work closely with various units of the Maine Department of Health and Human Services (DHHS) and with social service agencies such as Southern Maine Agency on Aging, Catholic Charities, Project Grace and People’s Regional Opportunity Program (PROP). In addition to providing financial assistance to residents who qualify for General Assistance, we speak with them, whether they qualify for assistance or not, about other opportunities available to meet their needs (i.e. housing, fuel assistance, employment, etc.). In the future, it is anticipated that the number of our residents applying for assistance will increase due to changes in eligibility standards and increased fuel costs.

EMPLOYMENT OPPORTUNITIES

Applications are required. Apply on-line using the link below. The Town of Scarborough is an Equal Opportunity Employer.

EMPLOYMENT OPPORTUNITIES

Scarborough School Department Employment Opportunities.

Brenda Clark

HUMAN RESOURCES STAFF

NESPMP - CITIZEN SATISFACTION SURVEY:
CROSS COMPARISON RESULTS SUMMARY

CITIZEN SURVEY RESULTS
Implemented for the first time ever in 2010, the Scarborough Citizen Survey aims to obtain residents' views regarding quality of life indicators and Town services. The on-line survey was administered in December by mailing to random sampling of residents. In total, there were 246 respondents to the survey. Survey results will be used to inform and enchance program planning and policy development across all Town departments, and to create more focused, responsive and efficient government services. The Town plans to conduct similar surveys in the future to identify trends and track performance.

2010 Survey Report

2010 Survey Results

February 2011 Press Release